The police said the five fraudulent fund transfers were done on Friday when the woman;s son attended a phone call and was told to fill up details on a link and pay Rs 2 to get their train ticket to Bhuj confirmed for January 14. An FIR was registered at Vile Parle police station on Saturday.
The fraud occurred a day after MN Meena (37) had booked the ticket. The three seats booked were RAC, which made Meena and her son inquire on IRCTC’s Twitter handle. “The fraudster called on the mobile number Meena’s son had tweeted. They believed the caller without realising they had shared their ticket details and the fraudster used the same to gain their trust. We have sought details from the bank to which account the money was credited,” said a police officer.
Around 11.10 am Meena’s son got a call from the fraudster. In the complaint, Meena said: “My son believed the caller as the call was received some time after the complaint was tweeted on IRCTC’s Twitter page. The caller claimed he was from IRCTC’s customer care and assured us of getting our ticket confirmed. The person asked to fill up details after clicking on a link sent on the mobile. Bank details and other information were filled and uploaded. Later we found five transaction alerts on my mobile.” “We had tweeted the complaint, thinking that if our RAC seats do not get confirmed, we would have to travel sitting which will be difficult,” the FIR said.
A police officer said the fraudster made the complainant pay Rs2 through her UPI. The link sent to the victim’s mobile stole confidential details and the PIN number to carry out the fraud. “They realised they were duped when they tried to call on the same number which was found switched off,” said the officer.