MUMBAI: Uber on Friday said that Mumbai riders have the highest review ratings among metro cities in India.
This makes Mumbai, with an average rating of 4.72, the most well-behaved city among metros in the country as per Uber driver ratings, an official said.
“Uber has a two-way rating system where riders and drivers can rate each other out of a maximum score of 5 based on their behavior and overall experience. Recently, for the first time, Uber made it easier for riders to see how their rating was calculated and access a complete breakdown of their ratings in the Uber app’s new privacy centre. A rider’s rating is an average of the last 500 trips,” the official said.
Said an Uber spokesperson : “Our company believes that riders should have more visibility and transparency regarding their data. By empowering riders with this information, Uber hopes to encourage positive interactions between riders and drivers.
From conversations with the most-engaged driver partners on its platform, Uber has put together a list of top 5 things that can help riders improve their ratings: Tips from most-engaged Uber drivers to improve rider rating; driver-partners love it when riders are ready to go when they arrive at the pick-up location, and when the location you entered is actually where you’ll be; always take away all your belonging and do not leave a mess behind; treat everyone and everything with respect, be polite and courteous and don’t slam the door.
This makes Mumbai, with an average rating of 4.72, the most well-behaved city among metros in the country as per Uber driver ratings, an official said.
“Uber has a two-way rating system where riders and drivers can rate each other out of a maximum score of 5 based on their behavior and overall experience. Recently, for the first time, Uber made it easier for riders to see how their rating was calculated and access a complete breakdown of their ratings in the Uber app’s new privacy centre. A rider’s rating is an average of the last 500 trips,” the official said.
Said an Uber spokesperson : “Our company believes that riders should have more visibility and transparency regarding their data. By empowering riders with this information, Uber hopes to encourage positive interactions between riders and drivers.
From conversations with the most-engaged driver partners on its platform, Uber has put together a list of top 5 things that can help riders improve their ratings: Tips from most-engaged Uber drivers to improve rider rating; driver-partners love it when riders are ready to go when they arrive at the pick-up location, and when the location you entered is actually where you’ll be; always take away all your belonging and do not leave a mess behind; treat everyone and everything with respect, be polite and courteous and don’t slam the door.
